Privacy Policy
ToDoo Courier – Your Privacy Matters
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
ToDoo Courier ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://todoocourier.co.za, use our courier services, or interact with our platform.
Information We Collect
We may collect the following types of personal and usage data:
- Contact Information: Name, email address, phone number, and delivery address
- Account Details: Business name, login credentials, and account preferences
- Delivery Data: Package details, tracking numbers, and delivery history
- Payment Information: Billing details and transaction records (processed securely via third-party providers)
- Technical Data: IP address, browser type, device information, and usage patterns via cookies and analytics tools
How We Use Your Information
We use your data to:
- Provide and manage courier services
- Process bookings, payments, and delivery tracking
- Communicate updates, confirmations, and support responses
- Improve our website, services, and customer experience
- Send promotional offers and service updates (with opt-out options)
Data Protection & Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption for data transmission
- Secure handling protocols for sensitive information
- Restricted access to personal data within our organization
Sharing of Information
We do not sell your personal data. We may share information with:
- Courier partners for delivery fulfillment
- Payment processors for secure transactions
- Service providers for analytics, hosting, and customer support
- Legal authorities when required by law or to protect our rights
Cookies & Tracking Technologies
- Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences via your browser settings.
Your Rights & Choices
- Access, update, or delete your personal data
- Opt out of marketing communications
- Request information about how your data is used
To exercise these rights, contact us at info@todoocourier.co.za.
Children's Privacy
- Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
Updates to This Policy
- We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.
Contact Us
For questions or concerns about this Privacy Policy, reach out to:
ToDoo Courier
Email: info@todoocourier.co.za
Last updated: December 6, 2025