Terms of Service

1. Use of Services

You agree to:

• Provide accurate and complete information when booking deliveries
• Use our Services only for lawful purposes
• Refrain from sending prohibited, illegal, or hazardous items

We reserve the right to refuse or cancel any delivery that violates our policies or applicable laws.

2. Delivery Terms

• Booking: Deliveries must be scheduled via our website or WhatsApp platform.
• Pickup & Drop-off: You are responsible for ensuring accurate addresses and availability at both ends.
• Delays: While we strive for timely deliveries, delays may occur due to traffic, weather, or unforeseen events.
• Proof of Delivery: We may collect signatures, photos, or digital confirmations as proof of delivery.

3. Payments & Fees

• All fees are clearly stated during the booking process.
• Payments are processed securely via our third-party payment provider.
• No refunds are issued once a delivery is completed, except in cases of service failure.

4. Prohibited Items

You may not send:

• Illegal substances or contraband
• Weapons or explosives
• Perishable goods without proper packaging
• Items exceeding our weight or size limits

We reserve the right to inspect and reject any package that violates these terms.

5. Account & Data

• You are responsible for maintaining the confidentiality of your account credentials.
• Your use of our Services is also governed by our Privacy Policy.

6. Limitation of Liability

ToDoo Courier is not liable for:

• Indirect, incidental, or consequential damages
• Loss or damage due to incorrect address or recipient unavailability
• Delays caused by third-party service providers or force majeure events

Our liability is limited to the declared value of the item, subject to proof and our discretion.

7. Modifications

• We may update these Terms at any time. Continued use of our Services after changes constitutes acceptance of the revised Terms.